- IT Solutions
24/7 Support
We are your biggest fans! Our team is with you from planning, to wrap up, and everything in between.
Get in Touch - Event Solutions
24/7 Support
We are your biggest fans! Our team is with you from planning, to wrap up, and everything in between.
Get in Touch
The Client Journey: What Staffing Agencies Should Expect from Their IT Solutions Partner
With more than 40 years of helping staffing agencies with their IT solutions, we understand the unique needs and pressures of today’s staffing professionals, and how finding the right IT solutions and managed services partner puts you on the right path from the start.
Outlining the Ideal Client Journey for Staffing Agencies and Managed Services Partners
Team Assignment
Your staffing agency deserves a dedicated managed services partner ready to navigate the intricacies of your technological landscape. Your assigned team of experts should be not just industry professionals, but strategic allies invested in understanding your goals, challenges, and needs.
Discovery and Solution
Discovery includes assessing hardware (laptops, mobile devices), software (subscription management, virtual desktops), and security (RMM, MDM, encryption). A top managed services partner can help identify your unique needs and craft tailored solutions that empower you to thrive in your competitive landscape.
Nationwide Deployment
Dedicated staffing fulfillment offices play a crucial role for equipment storage, distribution, and management, ensuring that every staffing location receives the resources needed to thrive.
Dedicated Support
Part of any client journey is ensuring dedicated support for staffing companies, including SOC/malware response protocol and equipment recovery and maintenance.
Efficient Recovery
Efficient recovery processes can separate good from great partners. Learn about critical recovery needs such as proper data destruction/DOD wipe protocols and locking or freezing equipment to ensure that confidential information remains safeguarded at the end of an assignment.
Comprehensive Reporting
Learn how SmartSource can help ensure day-to-day operations go smoothly through comprehensive reporting on asset activity, exchanges, security, compliance, and more.
We know that finding the right IT and Managed Services Solutions partner is a big decision.
Download our guide today to make finding the right partner the best decision your staffing agency can make.
HEAR FROM OUR CLIENTS
Real pleasure working with you guys. You have always treated me like your number one customer and would help me with anything, even if it isn’t in your job description. Made my job a lot easier because I could always count on you.
– Beacon Hill
SmartSource is not just a vendor, they are an extension of our team. Our partnership has made our team more efficient and productive. It is hard to think of what we would do without them.
– Warner Bros.
