- IT Solutions
24/7 Support
We are your biggest fans! Our team is with you from planning, to wrap up, and everything in between.
Get in Touch - Event Solutions
24/7 Support
We are your biggest fans! Our team is with you from planning, to wrap up, and everything in between.
Get in Touch
REMOTE MONITORING & MANAGEMENT SOLUTIONS
RMM reduces the risk of major IT issues, including downtime and security breaches.
SmartSource takes a proactive approach to IT, monitoring your assets around the clock. Remote monitors are configured to automatically resolve common issues, such as pegged processors or stopped services, before they become a bigger problem.
We will watch your assets and ensure things run smoothly, so you can focus on what you do best.
REMOTE MONITORING AND MANAGEMENT
SOLUTIONS
ASSET DISCOVERY
Automatically detect and track the presence and behavior of all connected devices to keep authorized devices safe and prevent cyberattacks.
ENDPOINT MANAGEMENT
SmartSource takes a unified approach to endpoint management, providing enhanced oversight and optimization of your IT assets.
PATCH MANAGEMENT
SmartSource conducts monthly Windows and third-party software updates on all devices to keep them optimized and protected from the latest security vulnerabilities.
REMOTE MONITORING
Proactive monitoring and alerting ensure your IT systems operate at peak performance.
IT AUTOMATION
Our service includes programmatic and immediate remediation of common system issues such as pegged processors, drive space issues, and stopped services.
REMOTE MONITORING AND MANAGEMENT
THE SMARTSOURCE DIFFERENCE
SOFTWARE CAN BE INSTALLED QUICKLY IN MASS ON COMPUTERS, ANYWHERE
Need a new application installed on one or all of your rentals? No problem. With SmartSource’s Remote Support app, our team of engineers can deploy applications to your rented assets in real-time without interrupting your staff.
COMMON COMPUTER PROBLEMS WILL BE RESOLVED AUTOMATICALLY
Many common computer problems, such as over-utilized processors and low disk space, can be resolved without human intervention when they occur through SmartSource’s Remote Support automation.
CRITICAL SECURITY PATCHES TO OPERATING SYSTEMS AND APPLICATIONS WILL BE UPDATED
Keeping systems and applications updated is critical to maintaining proper usage, receiving new features, and protecting assets from cyber threats.
CUSTOMER ISSUES WILL BE RESOLVED QUICKLY AND REMOTELY
Having an issue with a device or application? With SmartSource’s Remote Support and the end-user’s consent, a SmartSource-certified engineer can remotely log in and resolve technical issues.
LESS DOWNTIME
Real-time monitoring and alerting allow engineers to respond to critical IT issues in real-time, preventing small problems from becoming large work stoppages.
REMOTE MONITORING AND MANAGEMENT
FREQUENTLY ASKED QUESTIONS
RMM stands for Remote Monitoring and Management. It’s software that allows IT professionals to monitor, manage, and support computers and networks remotely.
RMM offers proactive support and maintenance, reducing the risk of major IT issues. It ensures your system stays updated, secure, and running smoothly.
RMM tools monitor suspicious activity, apply security patches promptly, and help enforce cybersecurity policies. This reduces the risk of malware, ransomware, and data breaches.
Yes! RMM software tracks system health, alerts IT staff about performance issues, and allows for remote troubleshooting and optimization.
No. RMM software is designed to run in the background with minimal resource usage, ensuring it doesn’t interfere with your computer’s performance.
Absolutely. By identifying and addressing issues before they become critical, RMM minimizes the risk of system failures and downtime.
RMM allows IT teams to provide support no matter where you are. They can troubleshoot and resolve issues without needing physical access to your device.
RMM automates routine maintenance like software updates, security patching, system cleanups, and performance monitoring.
Reputable RMM providers follow strict security protocols. Access is typically limited to authorized IT staff and only for system health and support purposes.
By preventing major issues, reducing downtime, and automating maintenance, RMM helps avoid costly repairs and productivity losses.
Yes! RMM keeps track of hardware and software inventory, making managing licenses and planning upgrades easier.
While businesses benefit the most, individuals who rely heavily on their computers for work or projects can also see great value in RMM services.
With RMM, our staff can quickly diagnose and resolve problems remotely, often before you even notice an issue.
RMM runs continuous monitoring, ensuring real-time alerts and fast responses to any developing problems.
SmartSource installs RMM on all rental units by default to keep systems monitored and free of threats.
PROTECT YOUR IT INVESTMENT
Decrease the risk of losing your IT investment and ensure your team’s continued productivity. Let our nationwide IT professionals monitor and protect your assets. Get started today!
