COMPREHENSIVE ASSET STRATEGY
SmartAsset covers every aspect of your IT environment, from device procurement to end-of-life management. This includes hardware, configuration, imaging, inventory management, retrieval management, quality control, reporting, data destruction, exchanges, and repair labor and supplies.
ALL-INCLUSIVE MONTHLY FEE
With SmartAsset, you get all you need for one fixed monthly fee. This includes devices, asset management, Help Desk support, and security solutions, providing predictability for your IT budget.
SUPPORT STRUCTURE
This service offers 24/7 domestic in-house Help Desk support with national time zone coverage. It adheres to strict Service Level Agreements (SLAs) to ensure timely resolution of issues. The Security Operations Center (SOC) is equipped to respond to malware threats promptly, safeguarding your organization’s data and assets.
EQUIPMENT RECOVERY AND REPORTING
SmartAsset makes the end-of-life process hassle-free with prepaid return labels, box service, FedEx options, and local pickup. The equipment is securely wiped of data using DOD standards, and damages or losses are handled efficiently. Detailed reporting on asset activity, Help Desk interactions, and exchanges provide valuable insights into your IT infrastructure’s performance and usage patterns.
SMARTASSET MANAGEMENT SERVICES
Our service includes Help Desk support, software packages, asset management, and deployment services. SmartSource’s team of experts ensures that your IT assets are managed efficiently, securely, and cost-effectively.