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INCIDENT RESPONSE SERVICES

SmartSource quickly and economically supports small and large incident response projects with reliable computers, equipment, and a trusted management team.

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Technology When It Truly Counts.

SmartSource is a Technology Solutions and Equipment Provider with 40+ years of experience working with critical and emergency government services.

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FAST DEPLOYMENT

Response time matters. 95% of SmartSource orders are onsite within 24 hours, even on weekends and holidays.

EXPERIENCED TEAM

We have been supporting Incident Response nationally for more than 25 years. We care deeply and are available to you 24/7.

EQUIPMENT AVAILABILITY

We have never said to an Incident Response client, “Sorry, we’re out of equipment.” Our huge inventory ensures we will always have a solution to your challenge.

Satellite Connectivity

Laptops

Drones

Plotters

INTRODUCING THE TECH THAT YOU CAN DEPEND ON.

When it’s mission-critical, SmartSource tech delivers.

From our wide inventory of laptops to the latest in Starlink and drone technology, we have everything your team needs to operate safely and efficiently out in the field.

INQUIRE ABOUT OUR EQUIPMENT
  • "Very simple, if or when you need machines, make the smart choice with SmartSource.  Being experts in the industry, they easily adapt to your hardware and software needs in any environment, with a wide inventory, quick turnaround, super affordable rates, and provide excellent reliable support."

    — Nick Moore, IT Services Manager | Cold Spring Harbor Laboratory

  • “I highly recommend SmartSource to any organization looking for a trusted and professional AV or IT technology solutions provider. Their dedication to excellence and customer satisfaction is truly unmatched."

    — Warner Bros.

  • "Rest assured — if we EVER need computers — SmartSource is the ONLY place I would consider working with."

    — Jennifer O'Sullivan, Esq. Exec Vice-President | Update LEGAL

  • "Thank you for everything you've done for us over the past few years. SmartSource's dedication and reliability have made my job ten times easier than it should be. You and your entire team have always gone above and beyond for us."

    — Denise Alcala | LA Ops

  • "I can't thank you and your team enough for the support provided during arbitration. Every member of your team exceeded what was asked of them and went above what was expected."

    — Michael Mihalich, Client Technology Solutions Analyst | Reed Smith LLP

  • "It's been a real pleasure working with you guys. You have always treated me like I am your number one customer and would help me with anything, even if it isn’t in your job description. You’ve made my job a lot easier because I can always count on you."

    — Beacon Hill Staffing Group

PRODUCT INTRODUCTION

TECHNOLOGY THAT STANDS READY ON THE FIELD

HP DESIGNJET T850 PLOTTER KIT
A full-size map or IAP printed at your command post in about 25 seconds, so nobody briefs off yesterday’s information.

UAS DRONES
Put eyes over the incident in minutes, with a rugged, NDAA-compliant aircraft rated for dust, splash, and heat up to 104°F.

STARLINK MINI KIT
Suction-mounts to a windshield or body panel in under a minute and keeps the rig connected wherever it goes.

STARLINK GEN 3 KIT (TRIPOD AND ROUTER)
Set the tripod on the ground, point it at the sky, and the whole camp is online.

EQUIPPING EMERGENCY COMMAND CENTERS

“SmartSource is the integrator Incident Management Teams call when the answer has to be yes. GIS-capable laptops, Starlink connectivity, Ubiquiti networking gear, desktop MFCs, wide-format plotters — on-site within 24 hours, under a federal BPA, with 25+ years of the highest past performance ratings in the industry.”

24 Hour

Full Turnaround

24/7

Ongoing Service Provided

Read Full Case Study

The Right Technology for Real-Time Precision

Agencies at the NIFC implemented the Wildland Fire Information and Technology (WFIT) initiative to identify a single information and technology vision in managing I.T. investments.

They needed a reliable source of temporary computers and I.T. equipment that could meet the complex requirements of this government-funded operation.

24 Hour

Delivery Time to Local Incident Command Posts

1000+

Pre-Loaded Laptops and IPads Delivered in One Year

Read Full Case Study
Incident Response Case Study - Fires

Incident Response Questions: Answered

Find quick solutions to frequently asked questions about our IT solutions for incident response government agencies.

We've compiled answers to common questions to help you plan with confidence.

Contact Our incident response Experts

I’m at an Incident right now. How do I place an order?

Simply click here to get started.

With which agencies are you an approved vendor?

US Forest Service, Bureau of Land Management, National Park Service, Bureau of Indian Affairs, FEMA, WA Department of Natural Resources, and many other state agencies supporting Incident Response.

In which states do you do business?

All 50 states, Puerto Rico, and other US Territories.