- IT Solutions
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We are your biggest fans! Our team is with you from planning, to wrap up, and everything in between.
Get in Touch - Event Solutions
24/7 Support
We are your biggest fans! Our team is with you from planning, to wrap up, and everything in between.
Get in Touch
A MANAGED IT SERVICE PROVIDER YOU CAN COUNT ON
We provide top-class managed IT services, including adaptive technology and security solutions. Our packages fully manage your technology infrastructure, providing optimal benefit for the best cost.
MANAGED IT SERVICES
THE SMARTSOURCE DIFFERENCE
PROACTIVE
We take a proactive approach to IT, monitoring your IT assets around-the-clock to make sure issues are resolved before they become big problems.
SECURE
Our best-in-class security solutions allow you to rest easy knowing your business is protected from the latest threats.
FLEXIBLE
We understand your business’s IT needs fluctuate and believe you should only pay for what you need. Easily scale our services up or down on a month-to-month basis.
MANAGED IT SERVICES
MANAGED SERVICES PACKAGES
Bronze
Silver
Gold
Premium
Geolocation
Remote Lock
Remote Wipe
Remote Monitoring and Alerting
Endpoint Asset Management
Antivirus
Help Desk Support
Advanced Cybersecurity
Security Operations Center
Patch Management
Cloud Security
Windows Server Management
Network Operations Center
Geolocation
Bronze
Silver
Gold
Premium
Remote Lock
Bronze
Silver
Gold
Premium
Remote Wipe
Bronze
Silver
Gold
Premium
Remote Monitoring and Alerting
Bronze
Silver
Gold
Premium
Endpoint Asset Management
Bronze
Silver
Gold
Premium
Antivirus
Bronze
Silver
Gold
Premium
Help Desk Support
Bronze
Silver
Gold
Premium
Advanced Cybersecurity
Bronze
Silver
Gold
Premium
Security Operations Center
Bronze
Silver
Gold
Premium
Patch Management
Bronze
Silver
Gold
Premium
Cloud Security
Bronze
Silver
Gold
Premium
Windows Server Management
Bronze
Silver
Gold
Premium
Network Operations Center
Bronze
Silver
Gold
Premium
*A la carte options available.
MANAGED IT SERVICES
SOLUTIONS
REMOTE MONITORING AND MANAGEMENT (RMM)
RMM provides real-time system health diagnostics, monthly and emergency patch management, and automated issue resolution.
Learn More
ADVANCED ENDPOINT SECURITY
We provide industry-leading Endpoint Detection and Response (EDR) software, backed by a 24×7 Security Operations Center to monitor and eliminate threats before they harm your systems.
SUPPORT SERVICES
We offer 24/7 endpoint monitoring services, help desk support, and security event remediation, 365 days a year.
MANAGED IT SERVICES
FAQs
We make it easy to stay ahead of the technology curve, providing adaptive technology and security solutions, all for a predictable monthly rate.
You can contact our Help Desk support team by phone (800.888.8686 ext. 1), email (helpdesk@thesmartsource.com), or through our online portal (https://thesmartsource.com/helpdesk).
Yes
Yes, our hours of operation are:
- Monday-Friday 8 AM to 8 PM EST
- Saturday-Sunday 8 AM to 4 PM EST
All of our Help Desk team members are located within the US.
Device Location Software, or Geolocation, is a cloud-based tracking tool we use to find stolen or missing laptops. It allows us to remotely lock a device or wipe out any data that may have fallen into the wrong hands.
- Cloud-based visibility and control
- Detection of unauthorized device movement with predefined geofences
Remote Monitoring and Management refers to our proactive monitoring and management of your IT assets and network to ensure your equipment and systems operate at peak performance.
- Desktop and server management
- Endpoint alerts
- Help Desk ticketing and support
- Patch management
- Encrypted, remote support sessions
- Mobile device management
- 24×7 Network Operations Center (NOC) coverage
Antivirus software detects, prevents, and removes malware/computer viruses.
- Multi-shield and malicious script protection
- User identity and privacy protection
Advanced Cybersecurity detects, analyzes, and protects your organization from advanced forms of malware, hackers, and other cyber threats.
- AI-driven real-time prevention
- AI-based malware and ransomware protection
Windows Patch Management means that we routinely scan your network devices to ensure all software and security patches are up to date.
Please note that this feature is only provided with our Remote Monitoring and Management services.
Cloud Security provides multiple levels of defense against internet-based threats. Cloud Backup adds another level of security by safely storing copies of your computer files, so you don’t lose them if your computer gets lost, damaged, or hit with ransomware.
Our pricing is pretty simple. We charge per endpoint.
We provide next-gen, Endpoint Detection and Response (EDR) software, backed by a 24×7 Security Operations Center that monitors and eliminates threats before they can harm your systems.
Yes, we rent enterprise-grade equipment from top manufacturers such as HP, Lenovo, Dell, and more.
Absolutely. We regularly image, configure, and deploy computers for clients all over the United States.
We provide Managed Services to businesses in all industries. Many of our current clients are in Staffing, Entertainment, Legal, Banking & Finance, and Incident Response.
CONTACT US
Decrease risk and increase productivity. Let our nationwide IT professionals monitor and protect your assets. Get started today!
