Event Registration Solutions FAQ
Event Registration Solutions: Frequently Asked Questions
Do you work internationally and support global events?
Yes, our team has the capability to work across the US, Europe, and Asia. We have successfully supported events worldwide and understand the unique challenges of international event management. Our global experience ensures consistent service quality regardless of your event location.
What makes SmartSource different from other badge printing vendors?
SmartSource positions itself as a consultative partner, not just a vendor. We take a hands-on approach to understanding your unique event requirements and provide customized solutions that integrate seamlessly with your existing systems. Our global reach, extensive platform integrations (40+), and commitment to being present during your event sets us apart from traditional service providers.
How do you handle setup and deployment of registration equipment?
We guarantee smooth deployment by handling all logistics from equipment shipping to on-site setup. Our experienced team coordinates the installation of all hardware including printers, mobile devices, and networking equipment. We ensure everything is tested and ready before your event begins, allowing you to focus on other important event management tasks.
Can you assist with lead retrieval and networking features?
Yes, we enhance networking opportunities through our advanced badge solutions that support lead retrieval systems. Our badges can incorporate barcode technology, QR codes, and other data capture methods that allow exhibitors to effortlessly collect attendee information while maintaining privacy and security through proper data encryption.
What support do you offer during the event?
Our team is present on-site throughout your event to provide hands-on support. We offer comprehensive training for your registration personnel, real-time troubleshooting, and immediate resolution of any technical issues. Our global team ensures we can support events worldwide across the US, Europe, and Asia with the same level of expertise.
How do you integrate with existing event management platforms?
We provide seamless real-time integration with 40+ major event management platforms including CVENT, IMIS, Bizzabo, and Oracle. Our integration ensures accurate data synchronization between our registration and badge printing systems and your existing software, maintaining up-to-date information across all systems without disruption to your current workflow.
Do you offer RFID-enabled badges and advanced credential features?
Yes, we offer advanced badge technologies including RFID integration, custom access control logic, and multiple credential formats. Our badges can include custom icons, security features, and various form factors (4×3, 4×6, PVC cards) to meet your specific event requirements while maintaining the highest security standards.
How do you handle large-scale events with thousands of attendees?
Our solutions are highly scalable and designed to handle events of any size. We provide real-time integration with your existing event management platforms, efficient crowd management through strategic hardware placement, and our experienced team ensures quick badge issuance to minimize attendee wait times. Our global team has experience supporting events worldwide.
What types of check-in options are available?
We provide flexible check-in solutions including self-service kiosks, assisted check-in stations, and hybrid approaches. Our mobile registration capabilities using Microsoft Surfaces and iPads allow for efficient crowd management and reduced registration lines. All options are designed to streamline the check-in process while maintaining high security standards.
Can you accommodate last-minute registrations and on-site printing?
Absolutely! We specialize in on-demand badge printing solutions using our state-of-the-art equipment including Microsoft Surfaces, iPads, Zebra Direct Thermal printers, EPSON C4000, and Zebra ZC10L. This ensures instant printing of personalized badges during the event, minimizing wait times and enhancing the attendee check-in experience.
How do you ensure badges align with our event’s branding?
Our team collaborates closely with you to create badges that perfectly reflect your event’s theme, colors, and branding. We design custom icons, implement access control logic, and ensure seamless integration of essential attendee data. From initial consultation to production, we guarantee badges that not only look professional but also function flawlessly with your event requirements.
What services do you offer for event registration and badge printing?
We provide comprehensive event registration solutions tailored to your specific needs, regardless of event size. Our services include custom badge design and production, real-time integration with 40+ platforms (CVENT, IMIS, Bizzabo, Oracle), flexible credential options (4×3, 4×6, PVC cards), and both pre-event and on-site badge printing. We also offer scalable implementations for events with up to 25,000+ attendees.
